Frequently Asked Questions
Everything you need to know about shopping at Banana Club.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Banana Club is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase where you can modify or cancel your order via your account dashboard.